Housekeeping Room Attendant Garrick Club
APPLY
15 Garrick Street WC2E 9AY

Job Title:-               Housekeeping Room Attendant

Reports to:-            Head Housekeeper

Hours of work :-     Hours 40 hours per week – 5 days per week. 

                                 Flexible working hours may be required.

                                 Meal breaks as agreed with the Head Housekeeper.

Benefits :-               28 days holiday per year including bank holidays (the club is closed on bank holiday weekends, over                                   Christmas & New Year, and for three weeks each summer for refurbishment works).

                                  Paid breaks

                                  Meals provided on shift

                                  Eligible for gratuities after the completion of probation. 

                                  Uniform Provided 

Basic Functions

  • Responsible for keeping bedrooms, public areas and back of house clean, safe, stocked and maintained. 
  • Responsible for reporting any maintenance deficiencies and handling member/guest requests or complaints.
  • Ensure member/guest confidentiality upheld at all times.

Responsibilities;

  • Prepare your work equipment.
  • Clean assigned public areas.
  • Ensure public areas, bedrooms, associated rooms and corridors are cleaned thoroughly to the standard required and are properly presented.
  • Clean assigned members/guests bedrooms:
  • Clean bedrooms by priority;
  • Remove rubbish, dirty linen and trays;
  • Check that all appliances are present in the room and in working order;
  • Replace dirty linens and towels with clean items;
  • Making of beds including moving to vacuum underneath the bed base as required;
  • Move furniture as required to be able clean under and round;
  • Straighten desk items, furniture, and appliances;
  • Dust, polish, and remove marks from walls and furnishings;
  • Clean bathrooms;
  • Replace guest amenities and supplies in bedrooms and public areas.
  • Dust and vacuum corridor.
  • Cleaning equipment are to be restocked, cleaned and left neatly in the designated storage area.
  • Perform spring cleans and extra jobs as directed.
  • Work in all areas of the Club when required (including back of house and laundry).
  • Follow health, safety and security procedures:
  • Follow all Club safety and security policies and procedures; 
  • Attend all training as requested;
  • Report any maintenance problems, safety hazards, accidents, injuries, suspicious behaviour or occurrences to a Manager or supervisor;
  • Maintain personal hygiene and grooming as per Staff Handbook;
  • Maintain confidentiality of proprietary information;
  • Ensure adherence to quality expectations and standards;
  • Handle food safely according to the Club Food Safety policy and procedures;
  • Attend to lost property according to Lost property procedures;
  • Operate in a Team environment;
  • Support team to reach common goals. Support all co-workers and treat them with dignity and respect;
  • Attend staff meetings and contribute to continuous improvement in the Housekeeping function department;
  • Implement changes in cleaning practices and Housekeeping methods as directed;
  • Communication with members:
  • Communicate with members/guests in a friendly and professional manner;
  • Welcome and acknowledge all members/guests according to Club standards;
  • Act on members/guests requests immediately;

Requirements

  • Able to take and follow instruction.
  • Able to work alone and unsupervised.
  • Move, lift, carry objects weighing less than or equal to 20 kg without assistance. Reach overhead and below the knees, including bending. 
  • Fit and able to work on feet all day.
  • Perform other reasonable job duties as requested by Managers and Supervisors.
  • Good command of English.
  • Be prepared to work in different areas of the Club during shift.
  • Work flexible hours.
  • Have proof of eligibility to work in the United Kingdom.
Housekeeping Room Attendant
Garrick Club

Recruiter

Garrick Club

Location

15 Garrick Street WC2E 9AY

Salary

27000

Job Type

Full Time

Reporting To

Head Housekeeper

Closing Date

20 December 2024

View Other Open Positions

Discover More

Application Form

Are you happy for your CV to be shared with other Association of London Clubs with similar vacancies.
Submit

Employer Insights

Training Opportunities

By giving your team the opportunity to grow and develop as professionals, you will create a workforce that is loyal, engaged, productive, and keen to learn. Plus, offering training opportunities is a powerful recruitment tool that you can use to your advantage.
Discover More
  • Beatrix

    Reception

    Having worked at the East India Club for more than 22 years, Beatrix started in the Dining Room in 2005, and was sponsored on the wine and spirits education trust wine course. In moving to the reception team in 2011.  “I like the way that the staff in different departments are very close – like a big family. We look after each other. All the departments work together. They have to, and they have to have a good relationship.”

  • Kamil

    Kamil started at the Garrick Club in 2017 as a Maintenance Assistant and was promoted to Maintenance Manager during the Covid-19 pandemic. I come from a hotel background, so the work is similar, but the atmosphere is far more pleasant and the Members really take care of the staff. The ALC also shows great support for staff. I recently attended an event with staff from other Clubs in the same role as me and we got to enjoy a tour of two other Clubs which were undergoing some work. It was really interesting and it was great to meet people in similar roles. We now have a network group we can contact each other for help with suppliers and so on.

  • Adam

    Housekeeping - Linen Keeper

    Adam’s first job at the club was as porter in the Front Hall, after a year he moved to housekeeping and a more physical role as linen keeper.  Adam has grown to be an admirer of the club system. “I like the club because there is no owner,” he says. “All the members are the owners. “My colleagues here are like my family.”

  • Agron

    Kitchen - Junior Sous Chef

    Agron started at the East India Club in mid-2000 as a student chef and has risen to Junior Sous Chef. Over the years the club has sponsored college attendance to complete NVQ’s in cookery and English language. Agron says ‘he is immensely grateful to the club for the opportunities it has given him’. What’s most important to him are the friends he has made at the club. “When you start work, you make friends,” he says. 
     

  • Karim

    Front Hall - Senior Porter

    Karim has worked at the club since 2003 and is one of the first faces members and their guests see as they enter. I like it that the staff of the club are so helpful with members and guests, and reciprocal members,” he adds. “We have a very good reputation. People who come here often tell me they have recommended the club to their friends. People love the atmosphere… we build up relationships with them. It is more like a family”.

  • Elias

    Senior Receptionist

    Elias began at the club in 2003 as a steward in the Drawing Rooms before moving to reception in 2008, working in a team of five during the day and evening. Elias likes the friendliness of members towards staff. I have done everything from first aid to security work with high-spirited members and guests. I think you can teach certain skills, but experience is the key to learning great customer service.

  • Teodulfo

    Maintenance Supervisor

    Teo began working at the club in housekeeping and soon moved into the maintenance team in 2002. His day begins at 6.30am where he completes a check of the building, checking all the lights in the club before reporting to reception to see if there have been any problems overnight in the bedrooms. Although it is an eight-hour-day the job offers variety and there is always something different going on.

  • Alla

    Alla has been working in the housekeeping department for 13 years. I think my favourite thing about the Garrick Club is that Members respect the staff and they respect my work. The Club has a great atmosphere where everyone helps each other and as staff we get great benefits.

  • Raj

    Raj joined the Victory Services Club in 2014 as a Reception Supervisor and is now the Front Office Manager. I've had an incredible journey working for the VSC. I started as a reception supervisor and only planned to work for the Club for six months because I wanted to go on sabbatical leave and pursue my MBA. However, I enjoyed working here so much that I made a significant decision to continue to be part of the team.