Dining Room Host The National Liberal Club
APPLY
Whitehall Place SW1A 2HE
Home / Careers / Dining Room Host

Role Purpose:

Responsible for providing a warm and welcoming environment for all guests entering the dining room. The primate duties of the role are to greet guests, seat them, and ensure overall satisfaction during their dining experience.

Key Relationships:

Dining Room Manager; Executive Chef & Head of F&B, Operations Staff, Senior Management Team, Banqueting Staff, Kitchen Team, Front Desk Staff, Office Colleagues.

Job Description:

Role & Responsibilities

  • Offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive.
  • Escort guests to their tables with courtesy and provide them with menus, offering guidance on daily specials or club recommendations.
  • Manage reservations efficiently, ensuring a seamless and well-organised dining experience.
  • Proactive and organised, with great attention to detail in managing reservations & seating plans.
  • Enthusiasm and energy to create a fun, lively atmosphere.
  • Answer phone calls with proper phone etiquette, assisting with enquiries and reservations.
  • Anticipate guests’ needs, responding promptly to special requests and ensuring a high standard of hospitality.
  • Communicate with guests in a polished and friendly manner, upholding the Club’s reputation for excellence in service.
  • Work closely with servers and wait staff to maintain smooth service flow and optimal table management.
  • Convey special requests or dietary requirements to the kitchen and service teams with precision.
  • Liaise with management regarding VIP guests, private events, and special occasions.
  • Ensure the dining area remains elegant and well-maintained, assisting with table arrangements and tidiness when necessary.
  • Support the maintenance of the Club’s high standards of cleanliness, presentation and hygiene.
  • Maintain accurate records of reservations, guest preferences, and feedback to enhance the overall member experience.

Key Requirements/Experience

  • Proven experience in a similar role within a high-standard hospitality or private members’ club setting.
  • Exceptional communication and interpersonal skills, with the ability to engage confidently with a diverse clientele.
  • Ability to remain composed, professional, and courteous in a fast-paced environment.
  • Strong organisational skills ad keen attention to detail.
  • Proficiency in using a computerised reservation system.
  • Physical capability to stand and walk for extended periods and handle light lifting tasks when necessary.
  • Ability to work as a team and provide a clear handover during shift changes.

Skills, Abilities & Attributes

  • Strong team player with collaborative and adaptable approach.
  • A genuine passion for hospitality, specifically around food and beverage.
  • A commitment to upholding the Club’s traditions of excellence.
  • Well groomed and well spoken with a warm and friendly personality.
  • Experience working in luxury fast paced environments, preferably from a hospitality background.
  • A team player who communicates well with all colleagues.
  • Punctual, reliable and trustworthy.
  • Sense of urgency.
  • Yes, yes, yes mentality.
  • Ability to multitask.
  • Flexible and available to work early, late and split shifts when required.
APPLY
Dining Room Host
The National Liberal Club

Recruiter

The National Liberal Club

Location

Whitehall Place SW1A 2HE

Salary

Competitive

Job Type

Full Time

Reporting To

House Manager

Closing Date

30 April 2025

View Other Open Positions

Discover More

Application Form

Are you happy for your CV to be shared with other Association of London Clubs with similar vacancies.
Submit

Employer Insights

Training Opportunities

By giving your team the opportunity to grow and develop as professionals, you will create a workforce that is loyal, engaged, productive, and keen to learn. Plus, offering training opportunities is a powerful recruitment tool that you can use to your advantage.
Discover More

  • Kamil

    Kamil started at the Garrick Club in 2017 as a Maintenance Assistant and was promoted to Maintenance Manager during the Covid-19 pandemic. I come from a hotel background, so the work is similar, but the atmosphere is far more pleasant and the Members really take care of the staff. The ALC also shows great support for staff. I recently attended an event with staff from other Clubs in the same role as me and we got to enjoy a tour of two other Clubs which were undergoing some work. It was really interesting and it was great to meet people in similar roles. We now have a network group we can contact each other for help with suppliers and so on.

  • Teodulfo

    Maintenance Supervisor

    Teo began working at the club in housekeeping and soon moved into the maintenance team in 2002. His day begins at 6.30am where he completes a check of the building, checking all the lights in the club before reporting to reception to see if there have been any problems overnight in the bedrooms. Although it is an eight-hour-day the job offers variety and there is always something different going on.

  • Beatrix

    Reception

    Having worked at the East India Club for more than 22 years, Beatrix started in the Dining Room in 2005, and was sponsored on the wine and spirits education trust wine course. In moving to the reception team in 2011.  “I like the way that the staff in different departments are very close – like a big family. We look after each other. All the departments work together. They have to, and they have to have a good relationship.”

  • Adam

    Housekeeping - Linen Keeper

    Adam’s first job at the club was as porter in the Front Hall, after a year he moved to housekeeping and a more physical role as linen keeper.  Adam has grown to be an admirer of the club system. “I like the club because there is no owner,” he says. “All the members are the owners. “My colleagues here are like my family.”

  • Raj

    Raj joined the Victory Services Club in 2014 as a Reception Supervisor and is now the Front Office Manager. I've had an incredible journey working for the VSC. I started as a reception supervisor and only planned to work for the Club for six months because I wanted to go on sabbatical leave and pursue my MBA. However, I enjoyed working here so much that I made a significant decision to continue to be part of the team.

  • Alla

    Alla has been working in the housekeeping department for 13 years. I think my favourite thing about the Garrick Club is that Members respect the staff and they respect my work. The Club has a great atmosphere where everyone helps each other and as staff we get great benefits.

  • Elias

    Senior Receptionist

    Elias began at the club in 2003 as a steward in the Drawing Rooms before moving to reception in 2008, working in a team of five during the day and evening. Elias likes the friendliness of members towards staff. I have done everything from first aid to security work with high-spirited members and guests. I think you can teach certain skills, but experience is the key to learning great customer service.

  • Agron

    Kitchen - Junior Sous Chef

    Agron started at the East India Club in mid-2000 as a student chef and has risen to Junior Sous Chef. Over the years the club has sponsored college attendance to complete NVQ’s in cookery and English language. Agron says ‘he is immensely grateful to the club for the opportunities it has given him’. What’s most important to him are the friends he has made at the club. “When you start work, you make friends,” he says. 
     

  • Karim

    Front Hall - Senior Porter

    Karim has worked at the club since 2003 and is one of the first faces members and their guests see as they enter. I like it that the staff of the club are so helpful with members and guests, and reciprocal members,” he adds. “We have a very good reputation. People who come here often tell me they have recommended the club to their friends. People love the atmosphere… we build up relationships with them. It is more like a family”.